Where you stand on refunds.
The 4% Opportunity Challenge founding cohort. Plain language, no fine print. If this isn't the right fit, we'd rather you tell us early — so here's exactly what happens.
The short version
Full refund before kickoff. Through Week 1, a refund within 7 days of kickoff — less any implementation hours already delivered. After Week 1, the program is non-refundable.
Full refund up to kickoff
Before the challenge begins — full refund
Cancel any time before the cohort kickoff date for a full refund of the one-time price — no reason needed. The founding cohort is capped at 10 businesses, so please tell us as early as you can so we can offer your seat to someone else.
Your seat was reserved for you
After kickoff — the seat you held
Your seat was reserved for you, so refunds after the challenge begins are limited:
- Within 7 days of kickoff (the Get Clear week): if you've attended your onboarding or first session and it isn't the right fit, request a refund in that window. We'll refund the full one-time price, minus any guided or done-for-you implementation hours already delivered.
- After Week 1: the program is non-refundable. The live cohort, recordings, community, and software access were all held for you.
Hours are billed as delivered
Implementation tiers — Build It With Me / Build It For Me
The $99 challenge portion follows the rules above. The upgrade portion is billed as delivered: scheduled, completed implementation hours are non-refundable; hours not yet scheduled or delivered are refundable. Unused hours expire per our published service policy.
Stuck gets help, not a refund
The Get-Unstuck Promise is your remedy — not a refund
If you attend and make a good-faith effort but get stuck on one of the four covered functions, your remedy is one additional 30-minute 1:1 help session with our team — not a refund. The Get-Unstuck Promise exists so a rough patch doesn't sink your challenge, not as a way around these refund terms.
Clear limits
What's not eligible
Refunds aren't available for no-shows without notice, failure to attend onboarding or live sessions, or cancellation after Week 1.
Refunded enrollment ends access
If you're refunded — access ends
Refunded participants lose Maximize GPS Pro access when the refund is processed; recordings and community access are tied to enrollment. The optional $99/month continuation is never charged to a refunded participant.
Email us — we'll take it from there
How to request
Email support@maximizedigital.com with the subject "Refund Request — 4% Opportunity Challenge." Include the name on the account and the reason. We'll confirm within 3 business days and refund to your original payment method within 7 business days.
Never a silent charge
The $99/month continuation is separate and optional
The continuation is a separate, affirmative purchase you'd opt into after the challenge — never a silent charge. Cancel anytime from your account; we bill it only with your clear consent.
Questions before you join?
We'd rather you ask first. Email support@maximizedigital.com and we'll take it from there.
This policy applies to the founding cohort of the 4% Opportunity Challenge, run by Maximize Digital Media. Prices, dates, and terms shown are confirmed at enrollment. Built on the 4% Growth System. Powered by Maximize GPS Pro.